“He is very capable managing a large design team that has to juggle a ton of different programs we would throw his way — he is strong at both understanding the problem to be solved as well as managing expectations so that we could manage the pace of portfolio development with few surprises.”

“As a leader, I appreciate Jake's empathetic and clear style. In our work together, he excelled at building relationships with his business and engineering partners. Within the UX team, he built solid relationships with his peer managers, his team, and the entire UX team.”

“Jake has been an invaluable teammate on every project we've worked on together. He's an exceptional team leader; under his direction, designers and researchers can maximize their value add and their own professional development. I'm always impressed by both his ease and professionalism when client facing, as well as the spirit of collaboration and support he brings to project groups.”

“I've had the pleasure of working with Jake directly and indirectly on a number of different projects and activities at Pitney Bowes. He's a skilled and inventive craftsman who deeply understands UX design components and what it takes to create useful and intuitive software applications. He is responsive, smart and easy to get along with. Jake is great at balancing progress with cost effective use of engineering hours.”

“Smart, hardworking, and focused. 3 things that don't begin to describe Jake Taylor. Exceptionally smart, the most hardworking, focused like a NASA engineer. During my time with Jake at Merkle, any time I entrusted him with a UX analysis or new interaction solution, I was always given a result that exceeded my lofty expectations. Jake is a great asset for any UX team.”

“Jake has been an instrumental piece of the design educational equation at Flatiron School. We look for mentors like Jake who are not only willing to give back to the design community but can be thoughtful and actionable with their feedback. I'd be happy camper being able to collaborate and work with Jake in future initiatives.”